Frequently asked questions

What is a DISTRIBUTION hub?

  • A distribution hub is the final step of getting everyday products from suppliers and retailers via a central strategically located hub to supermarket shelves and direct to households and businesses quickly and safely.
  • The new building we proposing will be a goods delivery hub with 40,000sq metres of floorspace over three storeys.
  • When complete, it will have the potential to house between one and six operators within the facility – with the capability of servicing and meeting Newham and London’s consumer demand for everyday products.

Why do we need a facility like this?

Why have you chosen this location?

  • The site is located on North Woolwich Road, Silvertown, within the London Borough of Newham, and has been vacant for over 20 years.
  • It is safeguarded for future industrial and logistics uses and sits immoderately adjacent to industrial neighbours Tate & Lyle and Nuplex Resins Limited.
  • Given the site’s proximity to the city, G-Park London Docklands is ideally placed for a new delivery goods hub, with the potential to cover 4.5 million residents across central and east London.
  • It is also well connected to main transport networks, including A roads, the West Silvertown DLR station and the river.

What benefits will this facility bring to the local community?

We believe these proposals will bring a number of benefits to the local community:
The project will create a new public space between Silvertown DLR station and a new café fronting onto the space. It will include a landscaping, planting and outdoor exercise equipment for everyone to use.

How many lorries will this scheme bring to the local area?

The rest will be made up of vans and cargo bikes.

What changes have you made to the scheme?

We believe these proposals will bring a number of benefits to the local community:

The environment

  • By year five of operation, 100% electric car parking will be available on site, with provision for 20% from day one.
  • Creating the infrastructure in the scheme for parking 185 cargo bikes to use as onward fleet delivery vehicles.
  • The scheme has been designed to allow an operator to use a 100% electric fleet.
  • Exploring using the river for transport freight during construction which will have a big reduction on vehicle movements.
  • Reducing staff parking by 75% (from 255 to 67 spaces).
  • Ensuring we can accommodate the latest technological advances and innovations when transporting goods.
  • Providing further solar panels on the roof of the building.


  • Redesigning the proposed new roundabout to ensure the better separation of pedestrians and cyclists and therefore enhancing safety.
  • Restricting HGVs from turning right onto North Woolwich Road, keeping them away from people’s homes and separating them from other vehicles, bikes and pedestrians.

    What impact will this have on local traffic? Is it safe?

    • Road safety is a top priority for this scheme.
    • A new junction, access road and roundabout will separate pedestrians, cyclists and cars from our delivery vehicles, ensuring safe and convenient passage to and from the site.
    • Access to the site will be off the proposed roundabout to help ensure queuing does not affect the public highway.
    • The small percentage of HGVs will be routed left out the site and up North Woolwich Road, away from homes and schools.
    • A new zebra crossing on the road will provide a safe route towards the main entrance of the building.
    • An innovative ramping system will enable vehicles to move safely between levels.
    • HGVs will be restricted from turning right onto North Woolwich Road, keeping them away from people’s homes and separating them from other vehicles, bikes and pedestrians.

    Will this have an impact on air quality around the area?

    The air quality assessment is being updated to reflect changes which have been made to the design of the scheme, such as the 75% reduction in staff car parking, to reduce air quality.

    How will you manage noise once the facility is operational?

    • We have already carried out an assessment of predicted noise levels from the scheme from nearby homes and schools.
    • The results show that the impact would be negligible.
    • The proposed orientation of the building and its servicing yard has been carefully considered, to ensure that any potentially noisy/disruptive activity is located discretely and sensitively, away from nearby residential neighbourhoods.

    How will you manage the construction works?

    • A full construction management plan will be submitted as part of this application, which will provide further detail on how we will manage the construction works.
    • Construction will only take place during daytime hours in order to minimise disruption and inconvenience on our neighbours.
    • We are also looking to see how we can use the River Thames during construction, to reduce the number of vehicles on the road network.

    What is the next stage for these proposals?

    • We are currently working with Transport for London and Newham Council to make further improvements to the scheme, with the view of submitting a planning application in the coming months.
    • In the meantime, you can get in touch with any feedback or questions via the contact us page on this website.